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FAQ
WHEN DOES THE HALLOWEEN PROMOTION START AND END?
The Halloween event starts on October 1 and ends on October 31 at 11:59 PM (PST). All discounts and gifts are only valid during this period.
ARE HALLOWEEN DEALS AVAILABLE FOR ALL SABERS?
Most of our Master Series and Special Editions are included in the promotion. Check out our Halloween Sales collection page.
CAN I CHOOSE THE MODEL OF THE FREE LIGHTSABER OR GIFT ITEM?
For all free sabers, the selection is random and pre-packed. However, we will try our best to match your selected saber when possible.
WHAT IF I FORGOT TO APPLY THE HALLOWEEN DISCOUNT CODE?
Please contact our support team within 24 hours of placing your order. If the code was valid at the time of purchase, we’ll help apply it retroactively.
WILL I RECEIVE A TRACKING NUMBER AFTER ORDERING?
Yes! Once your order is processed, you’ll receive a tracking link via email so you can follow your saber’s journey.
DO HALLOWEEN ORDERS SHIP FASTER THAN NORMAL?
We maintain regular processing speed during the event, but due to high order volume, delivery may take 2-4 days longer. We recommend ordering early and choosing the express shipping method if you need it before Halloween.